Privacy notice
Cellar Social Ltd respects your privacy. This notice explains what information we collect through this website, why we use it and the choices you have.
Information we collect
Depending on how you use Cellar Social, we may collect:
- your name, email address and the interests you select when joining our list;
- order, delivery and payment-related information when you buy through Shopify Checkout;
- messages and information you choose to send when making an enquiry; and
- basic technical information needed to keep the website secure and working reliably.
How and why we use it
We use personal information to provide products and experiences, respond to enquiries, manage orders, prevent fraud, meet legal obligations and improve our service. Where you actively join the list, we use your consent to send Cellar Social news, recommendations and invitations.
Who we share it with
We share information only where needed with service providers that help us operate the business, including Shopify for customer records, baskets and checkout, and hosting or technology providers that keep the website available. We may also share information with delivery, payment, professional or regulatory partners where an order, the law or the protection of our rights requires it. We do not sell your personal information.
How long we keep it
Marketing details are kept until you unsubscribe or ask us to remove them. Order and transaction records may be retained for accounting, tax, licensing, fraud-prevention and legal purposes. Enquiries are kept only for as long as they remain useful or necessary.
Your marketing choices
You can unsubscribe from marketing at any time by using the link in an email or contacting us. Unsubscribing does not stop essential messages about an order or booking.
Local storage and cookies
The website uses essential browser storage to remember age confirmation and a Shopify basket. These functions are necessary for the shop to work. We will update this notice and request consent before introducing non-essential advertising or profiling cookies.
Your rights
UK data protection law may give you rights to access, correct, delete or restrict the use of your information, object to certain uses and receive a portable copy. You may also withdraw consent at any time. Some rights are subject to legal exceptions.
Contact and complaints
For privacy questions or requests, email hello@cellarsocial.co.uk. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.